TamisSupport
Need help or have a suggestion? Write to us and include your iPhone model and iOS version.
support@erson.netCommon questions
Does Tamis upload my photos?
No. Everything is analyzed on your iPhone, and nothing is uploaded.
Will Tamis delete photos without asking?
No. Items you remove go to Tamis Trash first, where you can put them back. When you empty Tamis Trash, iOS asks you to confirm, and deleted items stay in Recently Deleted in Photos for 30 days.
Why does the first scan take a while?
Tamis looks at every photo once to find similar shots. Large libraries can take a few minutes; results appear as they are found. With Tamis Pro, new photos are analyzed overnight while your iPhone charges.
Tamis only sees some of my photos.
You chose Limited Access. Open Settings › Apps › Tamis › Photos and choose Full Access.
How do I restore Tamis Pro?
Open Settings in Tamis and tap Restore Purchases, signed in with the Apple Account you bought it with.
Does the 7-day pass renew?
No. Nothing in Tamis renews automatically. When the pass ends, Tamis returns to the free plan and you are not charged again. Settings in Tamis shows when your pass ends.
How do I get my photos back from Tamis Trash?
Open Tamis Trash, select the items and tap Restore. They go back to where they were. If you already emptied Tamis Trash, open Photos › Recently Deleted within 30 days.